Privacy Policy

General

Welcome to the DueDeck website (as further defined below, the “Service” and “Site”), an online service designed and offered by Eligo Apptech Private Limited (as further defined below, “Eligo”). This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information (“Personal Information”) when you use the DueDeck application and associated services.

At Eligo, we value your trust and are committed to maintaining your privacy. Our goal is to support business owners like you by providing an easy and efficient way to manage your money and work practices while respecting your privacy expectations and protecting your personal data. This Privacy Policy is based on applicable privacy legislation.

Identifying Purposes

DueDeck collects, uses, and discloses Personal Information only for the purposes of providing you with our Service and as consented to by you, as a DueDeck user.

Personal Information

We collect and use your Personal Information for the following purposes:

To provide and improve our Service – For example, we may collect and store necessary financial details such as account number, IFSC code, bank name, and branch name to facilitate banking-related features.
To offer you relevant products and services – Based on your usage, we may suggest cost-saving opportunities, but we never share your personal details with third-party providers.
To communicate with you – We may use your email to provide product updates, newsletters, and service-related communications. We do not sell your email address to third parties.
To ensure system security and functionality – We analyze aggregated, non-identifiable data to improve system performance and monitor server usage.
To provide customer support – While most technical issues can be resolved without accessing your data, certain cases may require temporary access to assist you.
To comply with legal obligations – We may process data as required by applicable law, regulations, or legal proceedings.

Geo-Tagging for Attendance Tracking

What We Collect and Why:

As part of our attendance management system, DueDeck now captures geolocation data (latitude, longitude, and current location) when a user marks their attendance. This feature is designed to:

Verify attendance authenticity – Ensuring accurate attendance tracking for businesses and teams.
Prevent fraudulent check-ins – Enhancing the integrity of time and attendance management.
Improve workplace efficiency – Providing managers with accurate insights into employee attendance patterns.

How We Handle Your Location Data:

Your geolocation is only recorded at the time of attendance marking and is not continuously tracked.
We do not share your real-time location with third parties.
You have full control over location permissions and can manage them within your device settings.
Your location data is securely stored and protected under the same security measures applied to other Personal Information.

This feature is strictly for attendance verification purposes and is not used for continuous tracking, surveillance, or any unauthorized monitoring.

Consent

We take a consent-based approach to data collection, use, and disclosure.

We collect Personal Information directly from you.
Location data for attendance tracking is only collected with your consent when marking attendance.
You can withdraw consent and close your DueDeck account at any time, after which all identifiable data is deleted within 30 days (except anonymous, non-identifiable transactional data).
Users can opt out of marketing emails via the unsubscribe link in our emails.

If you use DueDeck for payroll processing, you acknowledge that you have obtained necessary consent from your employees, agents, or contractors before providing us with their information.

Limiting Collection

We limit data collection to only what is necessary to provide our services.

We collect user email, password, and work-related data required for service functionality.
For payroll services, we may require additional data such as employee names, addresses, work hours, and pay rates.
Location data is only captured at the time of attendance marking and not beyond that.

Limiting Use, Disclosure, and Retention

We do not use or disclose Personal Information beyond the identified purposes.
Only authorized employees responsible for DueDeck’s operations have access to Personal Information, strictly on a need-to-know basis.
If you withdraw from our Service, your Personal Information will be securely deleted within 30 days, unless legal obligations require us to retain it longer.
Aggregated, non-personally identifiable data may be retained for analytical purposes.

Storage of Online Banking Credentials

For banking integration, DueDeck works with a trusted global online banking solutions provider to store account and password details securely. DueDeck does not store these credentials directly.

Accuracy

We rely on users to ensure that the information they provide is accurate, complete, and up to date. You can update your information at any time within your DueDeck account.

Safeguards

We implement industry-leading security measures to protect your Personal Information, including:

Encryption – Securing data during transmission and storage.
Access controls – Restricting access to authorized personnel only.
Regular security assessments – Ensuring compliance with best practices.
Third-party security standards – Our service providers follow strict security protocols to protect customer data.

Openness

We maintain transparency in our data practices. If a security breach occurs that affects your Personal Information, we will notify you promptly and take appropriate action.

Individual Access

You own your data.

You can download your data from the DueDeck platform at any time.
Upon request, we can provide a list of entities with whom we have shared your data (e.g., service providers).

Additional Site Features

Public Blogs & Forums – Any information you post in public sections (e.g., blogs, forums) is visible to others. DueDeck is not responsible for any information you voluntarily share.
Testimonials – If you provide a testimonial, we may publish it with your name (with consent). You can request removal at hello@DueDeck.com.

Cookies and Tracking Technologies

Cookies – We use session cookies for navigation and login purposes. Persistent cookies may be used to remember login details.
Third-Party Tracking – We may use Google Analytics™ and other third-party tools to track non-personalized usage data for analytics.
You can control cookies through your browser settings, though disabling them may impact site functionality.

Service Providers

We use third-party service providers for services such as email communication. These providers only receive the minimum necessary data and cannot use it for any purpose other than providing the agreed-upon services.

Notification of Privacy Policy Changes

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via:

Email notification (to your registered email)
A notice on our website before the changes take effect

We encourage you to review this Privacy Policy periodically for the latest updates.

Contact Information

For any privacy-related inquiries, please contact us at:

📧 Email: hello@DueDeck.com
🌐 Website: www.DueDeck.com

By continuing to use DueDeck, you agree to the terms of this Privacy Policy. If you do not agree, you may discontinue using our Service at any time.